Serving our community

Pay your electric bill at a SMUD pay station location

• Payments can be made with cash, check or money order (Walmart locations only accept cash and pin-based debit transactions)
• Credit cards are not accepted
• Payments will post to your account on your payment date

Bank bill pay

Make payments from your checking or savings account using your bank's website.

Pay by phone

Call us toll-free at 1-888-742-7683 to authorize a payment. Our automated system is available 24 hours a day for residential customers. Representatives are available to take echeck payments Monday through Friday from 7 AM to 7 PM.

Pay by mail

To pay by mail, write your account number on your check, include your payment stub and send to:

SMUD P.O. Box 15555
Sacramento, CA
95852-1555

Pay in person

Visit us at our Customer Service Center lobby to make payments in person.

6301 S Street
Sacramento, CA  95817

Hours of Operation:  Monday - Friday, 8 AM - 6 PM

Electronic funds transfer

You can make payments to SMUD automatically from your checking or savings account, saving you the cost of postage and checks.

To sign up:

1. Complete the online application form, print it out and sign it.
2. Attach a voided check from your checking account or the savings account number and the American Banker Association number (ABA#).
3. Mail to:
   SMUD
   EFT, M.S. A253
   P.O. Box 15830
   Sacramento, CA 95852-0830
   Please do not include payment in the same envelope with your EFT application.

• Please continue paying your electric bill or energy efficiency loan until you receive a bill showing Bank will pay on (date and amount). You will continue receiving your monthly statement, but your bank will automatically pay it.
• We will confirm your enrollment in the program within six to eight weeks of signing up.
• Customers who move will be mailed a closing electric bill for payment. Closing electric bills cannot be paid electronically.

 For information about electronic transfer, email EFTquestions@smud.org. 

Senior identification

If you are 62 years of age or older, we’ll make an extra effort to contact you before disconnecting your service for non-payment.

Third-party notification

If you are 62 years of age or older, this program lets you designate a friend or relative for us to contact before disconnecting your service for non-payment.

For more information, please call 1-888-742-7683.

Foreign language services

Transact SMUD business in any of 140 languages by calling 1-888-742-7683 or email customer service.

Loan payments

Make loan payments using the following accepted payment methods.